Frequently Asked Questions
What is peptide skincare?+
Peptide skincare uses short chains of amino acids that signal your skin to produce collagen and elastin. Our multi-weight peptide formulations penetrate at different depths for comprehensive visible results.
Are your products cruelty-free?+
Yes, all Oriental Beauty products are 100% cruelty-free. We never test on animals and partner only with suppliers who share this commitment.
How long does shipping take?+
Standard shipping takes 5-8 business days. Express shipping takes 2-3 business days. Free standard shipping is available on orders over $100.
What is your return policy?+
We offer a 30-day return window for unused products in original packaging. Free returns on domestic orders. Refunds are processed within 5-7 business days.
Do you ship internationally?+
Yes, we ship worldwide. International orders may be subject to customs duties and taxes, which are the customer's responsibility.
Are your products suitable for sensitive skin?+
Our formulations are designed to be gentle and are free from parabens, sulfates, and synthetic fragrances. However, we recommend patch testing before full application.
How do I join the affiliate program?+
Visit our Affiliate page and submit an application. We review applications within 2-3 business days and offer 5-15% commission on sales.